Supporting a General Dentistry Practice with Safe & Reliable Sedation Services

Practice Overview

Our client is a family-owned general dentistry practice serving the Greenville and Landrum, SC, communities for over 40 years. Each office has three dentists on site daily, supported by a team of 30 professionals, all committed to providing high-quality care. Many of the practice’s patients experience significant dental anxiety, making safe and effective sedation a critical component of the practice’s treatment offerings.

The Challenge

In 2019, South Carolina implemented new regulatory changes regarding dental sedation. These evolving guidelines created a complex landscape for practices committed to providing a comfortable experience for patients requiring sedation while ensuring full compliance with new state regulations. During that time, the practice needed a trusted partner to help navigate these changes while upholding the highest standards of dental sedation safety and efficiency.

Our Approach

When the practice reached out to us, we took a comprehensive approach to anesthesia support.

The goal was to streamline the practice’s sedation management processes in line with the new regulations, while enabling them to focus on optimizing general day-to-day operations.

Here is how we helped:

Regulatory-Compliant Sedation Program

We established a comprehensive sedation program that fully aligned with the new state-mandated requirements, ensuring the practice could continue offering these vital services without interruption.

Comprehensive Sedation Support

We provided end-to-end sedation services, beginning with thorough pre-sedation patient evaluations and gathering past and present health histories to determine the safest approach.

Expert Sedation Management

We created a structured, safe environment for sedation administration, allowing the dentists to focus exclusively on the dental work while our CRNAs monitor and manage patient sedation.

Inventory and Cost Management

We implemented inventory control systems that ensured the practice consistently stocked appropriate supplies while optimizing costs. Our approach to finding the best value for sedation products helped the practice maintain financial responsibility without compromising quality.

The NovaSed Experience

What truly set our partnership apart was the personalized approach.

From the beginning, we took time to understand the practice’s patient care philosophy and daily operations. With that in mind, rather than offering a one-size-fits-all solution, we tailored a practice-specific sedation program that integrated seamlessly with existing practice workflows and values. For example, in cases involving complex health considerations where the risks outweighed the benefits, we recommended against sedation—a cautious approach the practice deeply respects and values.

Also, our inventory management system ensured accountability, giving the practice peace of mind by keeping them prepared for patient needs while demonstrating our commitment to being responsible stewards of their finances. Most importantly, our sedation management model allowed the dental team to concentrate entirely on providing exceptional care, knowing that patient comfort and sedation safety were expertly managed.

This partnership created a win-win situation, improving both the efficiency of the practice’s workflow and the comfort of their patients.

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"NovaSed is extremely professional. Together, we are a like-minded team.

Just like us, they too want the safest and best outcome for the patient. I can trust their judgment, and we appreciate NovaSed being cautious for patients with extensive health issues. NovaSed has been amazing to work with through the years."

- General Dentistry Practice in Greenville, SC

The Results

The partnership has yielded remarkable outcomes for both the practice and patients.

  • The practice has been able to provide care to numerous patients who would otherwise forgo treatment due to severe dental anxiety, expanding the client base.
  • Patient trust has been built through the professional, team-based approach to sedation services.
  • The practice has maintained full compliance with evolving state regulations around dental sedation.
Sedation Services for Dental Practices
Learn more about Sedation Permitting

Your Trusted Partner in Safe & Effective Dental Sedation

Through our partnership, the practice combined regulatory compliance and uncompromised patient care, ensuring a safe, comfortable patient experience while maintaining operational efficiency. 

If your practice is looking for a trusted partner to optimize your sedation services, NovaSed is here to help. Whether you're looking to add safe and effective dental sedation to your clinic or expand your current practices, we are committed to providing you with the tools and support you need to succeed.

Please feel free to contact us with any questions, and we will respond promptly. We sincerely appreciate any opportunity to discuss this further.